PROGRESS SERVICE, INC

I recently had an issue with my refrigerator, and I reached out to Alex for assistance. He , arrived on time and was very professional throughout the service. He quickly diagnosed the problem and explained it to me in a way that was easy to understand. Alexs’ expertise was evident as he efficiently repaired the fridge, and it has been working perfectly since his visit. I also appreciated the transparent pricing, which was reasonable for the service provided. Furthermore, Alex’s customer service was outstanding. He patiently answered all my questions and even gave me some tips on how to maintain the fridge to prevent future issues. Overall, I had a positive experience with Alex, His professionalism, expertise, and excellent customer service left me satisfied with the service. I would definitely recommend their services to others in need of fridge repairs.

I rarely write reviews, but I figured I should write it this time with my great experience with progressive. I had issue with LG refrigerators which I bought a year ago. The bottom unit doesn't cool down although freezer works just fine. I tried to fix it myself several times but couldn't make it work. Called up progressive early Jan and left VM with them. They got back to me quickly and setup the appointment same day. Aleksey, the technician, showed up on time and nailed down the issue within just a few minutes. He patiently re-install the refrigerator door which wasn't setup properly. This immediately solved the issue. When I paid him, he also reminded me that the work has 2 months warrants and etc. Very honest and really enjoyed hiring them to get the job done. Thank you Aleksey!

Requested service on LG Refrigerator via email. Heard back pretty quickly. After checking with LG on potential issue offered service call a couple of days later. Service tech Alex called in the prearranged time window, arrived exactly when he said he would. Quickly diagnosed issue, had parts to complete repair - said it would take an hour, completed in 55 minutes. Alex couldn't be more professional. Unit back to fully working properly. Would definitely highly recommend and use again. Thanks!