PROGRESS SERVICE, INC

Requested service on LG Refrigerator via email. Heard back pretty quickly. After checking with LG on potential issue offered service call a couple of days later. Service tech Alex called in the prearranged time window, arrived exactly when he said he would. Quickly diagnosed issue, had parts to complete repair - said it would take an hour, completed in 55 minutes. Alex couldn't be more professional. Unit back to fully working properly. Would definitely highly recommend and use again. Thanks!

Either oven, major AC work, or any other home appliance, Alex’s expertise is superb, wide and his work ethic is unmatched. Today, on Christmas, he fixed our oven that broke yesterday and we didn’t have to replace the appliance. Always dependable and with quality, Alex’s work is recommended all the time.

My LG refrigerator failed working on Monday. I had another two technicians came over and both of them told me I have to trash that refrigerator. It’s a 3K machine and only 5 years old! Luckily I found progress service from the LG website. They collected information from me before came over so they were very well prepared. It was diagnosed that the compressor was dead and they brought a new compressor with them and fixed everything within 2 hours. Such a life saver! I’m very thankful for their service and profession.